Some FAQ's
Q- Nothing in life is FREE therefore there must be a hidden charge to advertise my van with you?
A- There are no hidden charges. This is a free service to private advertisers and dealers.
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Q- How do I register and activate my free account? (updated 24/09/07)
A- Complete the Free Registration form. If you see the screen with "Activation Success" you may login to your account using the username and password that you entered during registration. Do not use any spaces in your login name. If you experience any problems with registering please contact us.
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Q- Do buyers have to pay to search on this site?
A- No it’s completely FREE.
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Q- How does the buyer contact the seller. Do we have to go through a premium rate telephone number and do I need to display my email address?
A- Speak or email direct with each other. No premium rate telephone numbers to go through. Your email address is hidden unless you wish to make it available publicly. Buyers can still email you though via our messaging system!
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Q- The postcode search does not work when I enter my full postcode!
A- We wish to protect your privacy as much as possible. You only need to enter the first part of your postcode, i.e. NW10 or WC1N or BN1. You can also search without using a postcode at all.
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Q- How many vans am I limited to advertise through you?
A- No limit, advertise as much and as many as you like as long as you adhere to the Terms and Conditions.
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Q- How long will my ad be online for?
A- Your listing will be available for up to 120 days! You can deactivate or delete it at any time before the 120 days are finished when you have sold it.
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Q- My van ad does not show up on the website but I have listed it!
A- Once you have added your van listing plus any photos and video and you are happy with it your listing will automatically be active. You can activate and deactivate your own van ads whenever you wish, if for example, you want to edit the details or wait for a certain date to make it live and available for sale. Make sure your ad is active by looking at your listing details, if you see "deactivate this listing" it should be live on our site.
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Q- How do I delete my van(s) from my account once I've sold them?
A- Once you have sold your van just login to your account, edit your van listing to mark it as SOLD. Or just click delete and it will be removed from your account permanently.
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Q- How much will it cost to register my dealership and advertise all my stock?
A- IT’S FREE.
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Q- How many photographs am I allowed to upload for one van?
A- You are allowed 12 maximum. Our software will resize your pictures, but try and keep the file size below 1 Mb as it will just take longer to upload!
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